Market regulation

Who regulates Texas electricity.

Texas's deregulated retail market still has rules — set by the PUCT, enforced through complaint and licensing channels. Here's who does what, what your rights actually are, and how to file a complaint when something goes wrong.

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Regulation · 9 min read

PUC Rules Every Texas Customer Should Know

Public Utility Commission rules on billing, disconnects, deposits, and switching.

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All regulation guides.

Regulation · 6 min

Your Rights as a Texas Electricity Customer

Disconnect protections, dispute windows, and what to do when things go wrong.

Regulation · 5 min

How Retail Providers Get Certified in Texas

What a REP license is, how providers stay licensed, and why it matters.

Pick a provider with a clean record

The PUCT publishes monthly complaint stats. The market favors providers that don't generate complaints — compare plans from REPs with strong customer ratings.

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