Frontier Utilities customer ratings.

2,210 customer reviews aggregated from public sources. 4.3/5 average — that's the headline number, sourced from BBB, Trustpilot, Google, and PUCT.

4.3 · 2,210 reviews · Est. 2008

Public aggregate

Frontier Utilities customer rating.

4.3

2,210 reviews

BBB · Trustpilot · Google · PUCT

Per-star distribution and per-component scores will appear here once we connect a real review pipeline. Until then we only show the aggregate we can verify from public sources.

← Back to Frontier Utilities overview ·

Methodology

How we aggregate ratings.

Frontier Utilities's 4.3-star aggregate is sourced from BBB customer reviews, Trustpilot, Google reviews, and Public Utility Commission of Texas (PUCT) customer-protection records. We exclude one-time installation complaints (those reflect TDU issues, not the REP) and weight verified-customer reviews more heavily.

Per-star distribution charts and per-component scores (bill accuracy, support, online experience, value) will appear here once we connect a real review pipeline. We won't synthesize them from the headline number.

← Back to Frontier Utilities overview · Read Frontier Utilities reviews · Frontier Utilities plans

Compare Frontier Utilities ratings against the field

See how Frontier Utilities's 4.3-star rating compares to other Texas REPs.

Compare plans

No spam · It's free · Takes 60 seconds